StreamNet Library Services

Reference & Referral:
The Library Staff will be happy to answer reference questions via analog or digital means. We cannot conduct in-depth research (reading, summarizing, analyzing). Library staff have access to many indexing and abstracting services. We will be happy to conduct literature searches with provision of search terms.

We will also refer you to other libraries, agencies, or individuals that may be more useful or appropriate for your research.

Fees: Requests requiring less than 1/2 hour of staff time are answered free of charge. However, in-depth research requests exceeding that time will be billed in full hour increments at $60 per hour. These fees include staff time based on hourly rates.

Interlibrary Lending & Borrowing:
Many libraries will not lend materials to individuals not in their service area. We facilitate borrowing items for customers.

Requests to borrow materials can take anywhere from 1 hour to 6 weeks. There is a maximum of 10 requests per person, per day. Exceptions may be made if time allows. A person may have 5 books checked out via interlibrary loan at one time. Requests will be held and processed in a round robin.

Fees: We try to borrow from free lenders, but many libraries now charge to lend materials. The Library will cover any charges (for participants) up to $20.00 and will invoice the customer for any charges exceeding that amount. We will charge back to non-participants for any fees charged by other libraries.

We are a reciprocal library. We charge other libraries what they charge us.

Photocopying:
The Library complies with Fair Use Guidelines and Copyright Law. If staff determine that the copies being requested are outside these guidelines, we will not make the copy. The customer will be notified.

Fees: We charge $.20 per sheet for use of the copy machine. Our current copier makes double-sided copies. If staff make the copies for you, the charge is $.25 per sheet.

Delivery:
The Library will use the fastest and most efficient means of delivery to get information to customers. These are some of our options, in order of preference. We will be happy to negotiate each situation to our mutual satisfaction.

1. Most items will be made available electronically. Following Copyright Law, an email will be sent to the customer with the file as an attachment or details for downloading the file. File size will determine the means of electronic delivery.

2. Federal Express or other overnight service: If you need overnight delivery of printed copy, please provide an account number for charging.

3. The U.S. Postal Service and in person delivery by Library staff are also options.